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Your Experience

Sharing your experience of the services provided by Urgent Care 24 is welcome, your suggestions as to how we could improve the service are important to us and we follow the “you said we did” approach to making changes.

Since the introduction of Friends & Family Test – Urgent Care 24 has an increased level of feedback received from the patients who have used the service.

If you would like to provide feedback, please use out Feedback Form.

Recommendations

98.1%

of patients requiring a face-to-face consultation with a GP at an out-of-hours centre started their consultation within 2 hours of the end of their telephone assessment.

Recommendations

Why Urgent Care 24?

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