Urgent Care 24 could not operate without a strong model of partnership working. Providers and commissioners, as well as other stakeholders, provide and support the framework for our activities.
Without those partnerships, we could not meet the standards we set for ourselves and we are actively seeking to identify potential areas for further joint working, through a better understanding of partners’ priorities and pressures.
To do this, we will prioritise initiatives where we can make the greatest impact, particularly for vulnerable patients and we will develop structured partnerships – with clarity of purpose – to deliver joint initiatives.
of patients requiring a face-to-face consultation with a GP at an out-of-hours centre started their consultation within 2 hours of the end of their telephone assessment.